Wednesday, 19 February 2014

Uganda Bans Miniskirts, What About Zambia?

Wow! Ugandan President Yoweri Museveni has just signed a bill which criminalises indecency and promotion of pornography. It is the law on dressing that is specifically targeted towards women as it forbids women from wearing clothes like miniskirts and cleavage- revealing blouses that excite sexual cravings in public, unless for educational and medical purposes or during sports or cultural events. Uganda has led the way and very soon I am anticipating the Zambian moral torch bearers to start requesting government to do the same.



Ugandan lawmakers think that the banning of miniskirts and other revealing clothing will in some way reduce the immorality levels in that country. I would like to see how successful this strategy is. This law in other words can be interpreted to mean that it is there to protect men who have raging hormones that they cannot control and we men are the victims. It is a stupid excuse to give men that they rape, sexually assault and defile children because of a dress code. Really. This law has even gone so far as allowing men to apprehend any woman who dresses indecently, under the citizen’s arrest clause. The question to ask is who among the group of men will decide what is indecent. What one man perceives as indecent may not be the perception of another therefore women will now be victims of perception.

This debate has been creeping into Zambia slowly, where certain factions have been demanding government to place a law that will ban ladies wearing revealing clothes. Their stance is that it is not Zambian culture and women should be decently dressed. They should be wrapped in a chitenge and not revealing their thighs, cleavage and G-strings. We are a Christian nation after all. The use of Zambia as a Christian nation as an excuse why certain decisions should be done away with absolutely makes me sick. It is fine if people say that they cannot stand the miniskirt because they get aroused, or that it is a personal choice not to support the women wearing them. However, to state that they should not be worn because Zambia is a Christian nation is ridiculous.

Let’s say that yes Zambia is a Christian nation, so why not criminalise fornication, adultery, lying, etc, while we are at it. Why aren’t people marching the streets demanding that all liars, fornicators and adulterers are locked up? Why should we choose the bits and pieces of the Christian faith that supports our argument and do away with the rest. Personally, I have better things to do than to care whether a woman is wearing a miniskirt or cleavage revealing clothing. However, what I don’t understand is a woman who wears a miniskirt and has to keep pulling it down or cleavage revealing top and having to cover it with the hand. Why wear it in the first place then? There is a reason it is called a miniskirt in the first place isn’t it. I do feel that dressing whether for a man or woman should be decent, but I will not impose what I think is decent on others.


The banning of miniskirts and revealing clothing in Uganda is clearly misplaced. Perhaps the stance should have been to teach men to respect women and not treat them like objects of our sexual desire. How about showing men that a miniskirt or revealing clothing is not the reason why they will rape or sexually assault a woman but rather it is their own sick mind and that is what they should work on changing. Uganda and Africa as a whole has far more pressing needs such as poverty, corruption, HIV/AIDS, tribalism that need to be addressed than placing what a woman choses to wear top of the agenda.                                     

Monday, 10 February 2014

I Hate Valentine's Day

I wish the person who came up with Valentine’s Day was still alive so I could throw a huge brick in his face, wait maybe it was a lady. Who cares whoever it was should have been the culprit we should have been lynching at the stake. Every 14th February I wish I could go into a cave and hide. It is arguably one of the most cliché days that exists and as an individual who abhors clichés it is absolute torture.
                                   


People say that it is Lovers Day, trying to exalt it beyond any normal day in February . I don’t really have anything against the motive of the day itself even if at the back of my mind I can’t get past its dark history. (Yes, this is the version that I want to believe even though many people have their own versions about the day. I fail to shake it off). I just do not appreciate things that are usually blown out of proportion. It’s perhaps the greatest show of adult peer pressure that exists. The shops all of a sudden start displaying red dresses, red neck ties, red shoes, red chocolates, red wine, red toilet paper, red toothpaste and the list is endless. Then on the actual day you see all these people clad in red, and the reason, it is valentines. Forget the fact that the person may not have a significant other in their life, it does not matter.

In Zambia we have even altered it to mean a day to just show love to whoever is special in your life. Father, mother, children, grandparents, friends and even the dog if you love it that much can be thrown in for good measure. So Valentine’s Day has become one huge ‘Love Fest’ that I have not yet managed to get both my sane and lunatic side of my brain to comprehend.  Last year I was receiving Happy Valentine messages as if someone was wishing me a Merry Christmas. How do you respond to such messages, “Happy Valentines to you too?” and which is supposed to mean what? Awe kwena pa Zed che.

I will say what almost every guy is afraid to tell their girlfriends and wives. I just bought you presents two months ago for Christmas, do you know how hard it is to think of something different so soon. Besides, your birthday is coming up, there is the anniversary, Christmas again in December. Guys you are welcome, consider me your Martyr. It is not that we do not enjoy buying the presents, it is just that it is hard to be creative when you have gotten your special one all there is to get. Trust me the presents will be jewelry, chocolate, wine, cards, flowers, teddy bear, dinner for two, perfume or lingerie for the ladies. While the guys it will most likely be watches, cologne, socks, tie or handkerchief, yawn! It is very different to think of innovative things to get the significant other. I think we can all do without the stress, well I think we guys can, even though few will admit it at this time.


A lady friend told me something very funny, that during this time there is nothing her husband can do that will make her upset. All is forgiven, Valentine’s Day is just on Friday. Then after that ‘Hell Hath No Fury Like a Woman Scorned’. In the end I guess this is more about her. I think I would have a different view if Valentine’s Day was a public holiday until then I need to look for a cave. A humble request, please don’t send this blog post to my girlfriend.

Tuesday, 21 January 2014

The Gamble with Teaching in Local Languages


The use of local languages in government schools has begun. Children in government schools will be taught in the local language in their area from grade 1 to grade 4. Then from grade 5 onwards they will be learning in English. The exclusion from this policy it seems will be private schools. I pity the school children who have become our guinea pigs as we experiment whether this policy will work out. The results of every experiment are that it may yield positive or negative results.

 


The official local languages are Lozi, Kaonde, Lunda, Bemba, Nyanja, Luvale and Tonga. The children will be instructed in the language that is predominantly used in their locale according to the Ministry of Education, Science, Vocational Training and Early Education. The curriculum has also changed in order to accommodate the shift of this new language policy. The background to this change is that children understand better when they are taught in their local language rather than English. Then there are some people who still perceive the use of the English language as a form of colonization. Oh get over it and move on. In as much as the research conducted may substantiate the claims of introducing local languages in schools, it still does not imply that it is the right decision for Zambia.

 

There is the notion that just because this is done in Kenya, Botswana, South Africa, or Namibia then it can be replicated in this country too. Zambia is a unique case and there are many underlying factors that should have been considered before such an aggressive decision was made. The fact that there are 72 or is it 73 languages is enough of a headache that needs to be taken into consideration. To somehow box those 73 languages into seven is absolutely unfair. If this is government’s idea of preserving the local languages then it may just backfire by making sure that the other 65 languages become extinct.

 

Even if this could be a good strategy to ensure that local languages are spoken in schools, we have not yet developed the capacity to handle the enormous task that lies ahead.  The teachers are taught in English at their various training institutions. The vernacular they know was probably taught at home. Therefore, we shall have teachers who will still be thinking in English and trying to translate in the local languages. There is the possibility of misinterpretation of some of the curriculum. Teachers will further be inclined to teach in regions where they come from to prevent the hustle of learning a new language in adulthood. I foresee a situation where Lozi teachers will stick to Western Province; Bemba teachers to Northern, Luapula, Copperbelt, Muchinga; Lunda, Luvale and Kaonde teachers to Northwestern; Tonga teachers to Southern and those that can speak Nyanja to Eastern and Lusaka. This will create a divide even if we pretend as if it won’t happen.

 

Why should the learning in local languages stop at grade 5? Is grade 5 the watershed point at which a person can fully comprehend being taught in English? I am not sure that government is considering the mental development of the pupils for the transition as a grade 5 pupil can be between the ages of 9 and 15 or it is the grade that is the main focus. My perception is that since some country somewhere starts teaching English at grade 5 then we accept it should work perfectly for us. I do not know why we are lazy to do our own research, study the findings and decide what the appropriate time to introduce English. It is not a one size fits all kind of situation, these are people’s children we are talking about and our future.

 

What about the parents? Why have they been taken out of the equation? Parents are supposed to be involved in the child’s education, helping them with their homework and other assignments. However, how do we expect parents to be involved when they cannot understand a word of the language their children are being taught in? This automatically means that the education of the child will solely be left in the hands of the teacher. Then we have those children whose parents are from different tribes. They will be expected to know both languages and if they stay in an area where neither of the parent’s languages is spoken they will be forced to add a third language.

 

The fact that government schools will be learning in local languages while private schools may still teach in English does not create a level playing field. This is because those students who begin learning English in grade 1 will have a head start over their counterparts. When counting your points in grade 12, English has to be included. Entry into universities and most colleges insist that you should have passed English. The issue now is that with so much emphasis placed on English why not start as early as grade 1 or there should not be as much weight placed on English in our grading system. Even though they may still claim that English will still be a subject, in the earlier grades it may not be sufficient.

 

The introduction of local languages in school leaves many questions unanswered. This is not a time to have wishful optimism that it will work if we impose it. We may just be creating a bigger problem than we found. In English, there is a word called Consultation, I wonder why it was never used in this case. By consultation I do not mean a group of 20 people seated in a room. There should have been debates, studies should have been under taken, and parents views should have been obtained, the teachers should have been part of it and the pupils too. There are other ways in which our culture could have been preserved without turning our children into guinea pigs to see if they will understand better in local languages.  If we do not have the capacity to help children learn more effectively whether in local languages or in English, then this is a hopeless cause.

 

 

 

Monday, 13 January 2014

We Continue to Die Young


Happy New Year! Now that the fireworks and hullabaloo of the festivities are over, it’s time to get back to the reality of a frustrating world. This last week I read an article that listed the 10 countries with the least life expectancy that a friend had posted on Facebook. Amazingly I was not really surprised to find Zambia among the candidates. Often I am skeptical about statistics that place Zambia among the worst of anything. I definitely do not believe that Zambia is the worst country in anything; however, it keeps popping up on such lists. It is either the researchers see something that I don’t or I am disillusioned by this city life.

 

According to the article, I am expected to die before I am 51 years old, guess I better rush completing my bucket list. Frankly, I thought this article was pretty generous of their life expectancy of Zambian’s because the last time I checked such a statistic, I should not be expected to live past 39 years. The authors of the article attribute this to poverty, HIV/AIDS, and other diseases. In the past, I would have disputed this statistic adamantly and rubbished whatever research would have been brought my way. Sadly in 2013, I lost some of my friends and my very own brother. They did not get past the age of 30 years old. The circumstances of their deaths may be different but it still does under pins one thing, they died young.

 

Zambia has never experienced a civil war neither have we had any major natural disasters that would set us back decades. We had an economic crisis but which country didn’t, so where are we getting it wrong? People in Monaco are expected to live nearly twice as long as us at 89 years. I know that there are many places we can look at for an explanation, and to some extent they may give us the answers. My friend on his Facebook post raised some very valid points regarding our lifestyles and the health care system. I would not agree more.

 

When was the last time you went to the clinic for a routine medical checkup? No I don’t mean when you felt you had malaria or you had to go because you were applying for a scholarship. I will be honest and say the closest I get to a medical check-up is to check my sugar level when student doctors pitch up by Arcades.  I only visit the dentist when I need a tooth removed or filled. When I have a head ache I often self-prescribe sleep or Panado, and I am not the only one who does this. I am subscribed to a gym but I hardly go. Yes, I am guilty as charged; I may be contributing to this terrible statistic. An initiative by government regarding our own health is treated with apathy. I remember the time when the circumcision campaigns started people were skeptical saying, “What are the Americans up to now.” Free screening for cervical cancer for the female folk the first lady has to constantly beg women to go and yet it is for their own good. In short we just don’t care. Then we have the obvious, HIV/AIDS. It is almost a crime to talk of health without mentioning the HIV/AIDS pandemic. We still have some reckless individuals who still believe that they are immune from contracting the virus. There have been campaigns, posters, peer education, even Love Games, but still we pretend like we cannot contract it. It calls for an urgent attitude change.

 

I spent my new year’s celebration counting down with ZNBC on the tele somewhere in Mumbwa. It was a farm some 30km away from any civilization, you cannot imagine the things we take for granted like cellphone signal. This place was about 30km away and so was the nearest health centre. I prayed that during my short stay there I should not suddenly fall sick because I wonder what would have become of me. When I asked the people there what they did if someone fell sick they told me they would have to travel all the way to the health centre on the gravel road. This is just one scenario of many across this country. If you never go outside Lusaka where you have the luxury of both public and private clinics in near proximity, you may never know the struggle others go to just to get to a health facility. Spare a moment for a person sick in the rural areas who has to think of going 30km to the health centre either on foot or by bicycle. Of course, most would opt to use the traditional healers who are close by or hope that the illness will just go away. The end result is that illnesses are not properly treated or not treated at all. Forget about such people going for a routine medical checkup. Health centres having adequate medicate, facilities and equipment is another issue altogether.

 

The life expectancy statistic also means that children may consider themselves luck if they have their grandparents around. Articles such as this one have been written before and it definitely won’t be the last. If in its own small way it can make remind you to be more conscious about your health or it may make you consider helping those individuals who do not have access to health facilities, then the reminder is worth it. Now time to get back to find a way to squeeze my bucket list in the 20 or so years that I have left.

Tuesday, 17 December 2013

We Possibly Overrated Mandela


Nelson Mandela has finally been put to rest, he was 95 years old; the tributes and eulogies were all that we heard the past couple of weeks. From presidents to celebrities they all paid glowing homage to the man whom the almost universally accepted had no measure among us mortals who still walk this earth. Nelson Mandela has been deemed as slightly below the heavenly angels. Here in Zambia, we even honoured the man with seven days of national mourning. I only watched part of his funeral on 8 December 2013. When our former president Kenneth Kaunda took to the podium to add to the chorus of tributes, I thought to myself why they haven’t ever made a movie about this man. He did more for the liberation struggle in Southern Africa than any man. Then again our former president had flaws. Nelson Mandela too had flaws, so why don’t we hear of them.

Nelson Mandela
 

I first came to know that there was a man called Nelson Mandela from watching Sarafina. Then he was just some figure in the song that went something like, “Bring back Nelson Mandela. Bring him back to Soweto. I want to see him walking down the streets tomorrow.” It took a Social Studies class in primary to finally put together what the man did. Among the things that he was famous for was spending 27 years on Robben Island. It was at such a point I thought that maybe if Kaunda spent 30 years in prison maybe he too would just have been as famous.

 

Nelson Mandela arguably became famous because of what he did when he came out of prison. In the case of most African leaders who had liberated their countries from their colonialists the next thing that followed were years of turmoil. Uganda’s Idi Amin chased the Asians, Nigeria had coup after coup, Democratic Republic of Congo had a greedy dictator and Zambia had a president who declared a one party state. Even though the world did not want to say it at the time, they must have been anticipating a civil war after Mandela became the first black president of South Africa in 1994. The expectation should have been that the blacks would get sweet revenge for the apartheid torture they received. The whites would also be bundled up and shacked up on Robben Island for 27 years too.

 

The reporters must have been preparing to write their headlines of doom, blood and gloom for the gold rich African country. The world was just waiting for the man called Madiba to make a declaration of retribution starting with the prison wardens. Unfortunately, for the doomsayers none of that happened, instead the aged man preached forgiveness, reconciliation and singing kumbaya while holding hands. It was billed the rainbow nation. It was almost at this very moment that Nelson Mandela was catapulted into the stratosphere of one of the greatest leaders the world has ever seen. He had a forgiving, kind, generous, humble, loving personality. There is no amount of hurt or damage that you could do to him that could make him hate, loathe or pour his wrath on you. After 27 years in a cell and he was still able to forgive his oppressors, he must have been a saint.

 

However, this is where I attempt to flirt with my imagination. One of the possible reasons Mandela came out as a forgiving and reconciliatory man by the time he was released the brutal thing called age had caught up with him. He was already 72 years old the time we saw him walking and waving to the crowd with Winnie Mandela. How many 72 year-olds do you know who still have the fight left in them. Nelson Mandela was tired by this time. The 27 years on Robben Island must have broken him in more ways than one. By the time he was released, he had nothing left to give. Pretty much all the other African presidents at the helm of their countries when they gained independence were between 40-60 years old. These are ages that are fit enough to do damage. Kenneth Kaunda was 40 years old, Idi Ami was 46 years, Julius Nyerere was 39 years, Robert Mugabe was 56 years, Mobutu Sese Seko was 35 years and the list goes on.

 

Had Nelson Mandela stepped out of Robben Island during his prime and given the reins of South Africa, we would have been paying different tributes. Over a quarter of a century is a long time to hold a grudge. I have watched people who have been acquitted from prison after decades of being locked up, and the moment they come out they do not talk of revenge, or hatred. They are just grateful to be out and want to live the remainder of their lives peacefully. This may have been the case with the great Madiba. Perhaps it is only people who have been locked away at some island for 27 years who would be able to relate and probably come close to being the man that Mandela was if they too became presidents.

 

Nelson Mandela was a great man no doubt. He defied expectations and showed that forgiveness has power to heal a nation, build bridges and make an impact on the world beyond comprehension.  One half of me still thinks that Nelson Mandela may have been overrated. This was no fault of his own, the world had chosen to gloss over his flaws and present a superhuman. Therefore, the greatness of this man needs to be put in context of the circumstances that surrounded him at the time of his release. Mandela’s age can definitely not be ignored in many of the decisions he made after he walked out of Robben Island an old man.

Tuesday, 19 November 2013

Why Our Politicians Don't Resign


American president Richard Nixon resigned after the Watergate Scandal was exposed; British MP Patrick Mercer MP resigns over lobbying scandal, Australian MP Scott Driscoll resigns after sending explicit images from his phone, and in Zambia Deputy Minister of Youth and Sport, Steven Masumba....

 
Former American President Richard Nixon


The Member of Parliament and minister was convicted of obtaining pecuniary (financial) advantage by false pretences in a case in which he is accused of forging a NIPA certificate. I can safely predict that we will huff and puff, crawl and roll on the ground, protest and quack all we want, but to see Steven Masumba resign from his post on a moral ground is like waiting for the ocean to run dry. It will have to take something extraordinary for that to happen. I doubt he is going to resign; it is either he will be shoved out of the office or the courts would have to nullify his position as Member of Parliament. Any way who can blame him, people who have gone before him and have been found in graver scandals have not stepped down, so why should he.

 

The difference between us and developed countries is that Mr. Masumba would have resigned the moment the allegations were made. He would not have waited for the courts to find him guilty. The courts would have found him guilty when he was already out of the public office.  Politicians found in some form of scandal resign from public pressure, media outcry and the usual moral grounds. Try telling that to a Zambian politician. Truth of the matter is we are two worlds apart.

 

I think we put politicians on such a high pedestal and we pretend like they can do no wrong. This is the first blunder that we make. We make them our pillar of strength and our shining example of what a model citizen should be. This is one of the reasons why our friends in the western world will resign from their political positions after a scandal because they feel they have let down those who looked up to them. They will go in front of the press, offer a sincere apology, shed a tear or two and then resign to the expectation of everyone. Here in Zambia, it is the exact opposite. We do not hold our politicians it such high regard apart from the notion that they live lavish lifestyles on tax payers money. It is a general belief that politics is a dirty game and if a minister or MP does not have a blemish, we begin to wonder why.

 

In Zambia, for some reason the public pressure and media too is not as strong as it is in the western world. We do not make enough noise that someone out of their own guilty conscious will step aside so that they can sleep in peace at night. Honestly, we often forget too quickly and we move on with our mundane lives until another scandal or Chipolopolo take over our discussion. Trust me Hon. Masumba has nothing to fear, he will be out of the headlines in a few weeks time. We enjoy forgetting and get easily destructed, if you want to be a politician in this country that will always work in your favour. People will not always hold you accountable for your past and present mistakes. When that constant reminder that a holder of a public office is not acting accordingly is not available, the consideration of giving up the seat should not cross politician’s minds.

 

There are many small pockets of groups who try to be heard but it is hopeless rhetoric and it feels like an attempt to appear in the press. There is no consolidated voice and usually even though the noise will be talking about the same politicians many will be speaking from different points of view. When some speak we conclude they are speaking from a bitter place, others because they are donor funded, and for the rest we do not care. It is hard to gauge who is really shouting from a genuine place and is making valid points. Then there is my fellow youth, even though we make up the bulk of this nation’s population, we are not interested in politics. We develop our opinions from morning breakfast shows and then we assume that we are experts. The unfortunate part is that when some begin to speak their shallowness in understanding politics is exposed. Few read policies, the constitution, budgets, listen to BBC or take up the mantle to be better politicians.

 

Politicians who are involved in some form of scandal should not be automatically called upon to give up their seats. Each case needs to be considered as a separate case and sometimes the gravity of it too. However, if we want politicians to be more accountable for their actions and resign on moral grounds, there should be people to demand it. It is not enough to have one headline in the papers and hope that someone will resign. You need to make sufficient constant noise and probably the most important, a valid reason to leave their seat of privilege because someone wants to impose their moral ideas on them.

Monday, 28 October 2013

Great Business Going Pathetic: Case Study- Mercury Express Logistics


I am not in the habit of calling out businesses for their crappy service but Mercury Express Logistics have provoked me beyond breaking limit. It actually pains me to write this piece because I am a supporter of businesses that are doing something good. It is a business that is providing us an opportunity to purchase goods from the United Kingdom, United States of America, India and South Africa and having them delivered in Zambia. Mercury Express Logistics took advantage of a problem, most sellers abroad would not ship to Zambia, however, Mercury have made that possible. Items are shipped to Mercury in the respective countries and they in turn bring them to Zambia. It is supposed to be a fairly straight forward logistical issue. Mercury used to provide an efficient service, the goods would get here within the stipulated time, and they would even send you a text that your items have arrived, that was once upon a time.

 

Mercury Express Logistics have in recent months been the source of my many frustrations. It is an annoyance that the management appear to have repeatedly ignored. I have purchased many items online from Ebay UK and used Mercury to deliver them. To the best of my knowledge there were three direct flights from the UK on a weekly basis before British Airways suspended their route to Lusaka. So I would expect to receive my items at the latest within two weeks. However, rarely have my items arrived within two weeks. It took months for my items to get here.  This is only part of the problem. When I call Mercury to inquire if the item has arrived I am put on an endless hold. When I pay them a visit, I am asked to write my name down and it takes close to 45 minutes for someone to come and tell me that my item hasn’t arrived. If you are expecting multiple items they will perhaps come out with one item and tell you that the rest have not arrived when you bought them at the same time. I am still baffled. I am then told they will send me text messages when the other items arrive which they never do. At the point of writing this piece items I had purchased over a month ago, have not yet arrived. I have wasted fuel, time, stress levels have gone up and I have further lost business as a result of the items not arriving on time.

 

Just in case you may think that I am exaggerating read some of the comments from other people who have used their service and judge for yourself lest am accused of being this bitter chap.
 





 
 
 


The terrible customer service currently being provided by Mercury is one that needs to be addressed urgently before it leads to their collapse. I would advise them to heed Sam Walton’s advice, “There is only one boss. And he can fire everyone in the company from the chairman on down, simply by spending his money somewhere else.” Therefore, these are my suggestions for Mercury Express Logistics

1.      Don’t Take the Customer for Granted

Just because Mercury may be blossoming with business and they are considerably cheaper than the rest of the competition they must not allow that to get to their heads. At this point I am willing to pay an extra K20 with any other provider as long as I am assured that my item will arrive within the stipulated time. They should not for a moment think that they are irreplaceable currently there is Post Couriers, FedEx, DHL and others who are coming up. We may soon forget the name Mercury Express Logistics.

2.      Expand and Hire If Traffic Increases

From the clear look of things Mercury have way too much business and they seem to be overwhelmed that they are unable to handle it. They to do not have enough staff to handle the calls, go search for the packages besides this their storage facilities have become inadequate. Despite them still having a large yard and enough expansion space I wonder why they cannot expand the facilities they currently have.

3.      Invest in Technology

Mercury is still using Stone Age methods of looking for packages when you go there. You write your name on a piece of paper, someone spends thirty minutes looking for your item before returning to tell you that they could not find it. Hello this is 2013. It is as if Mercury have never heard of a device called a computer and software. What should be done is that you provide your name, they search in the computer if your item is there or not. And we all move on with our lives no time wasted.

4.      Small Things Make a Difference

In business it is the small things that can differentiate you from your competition. This is a tenet that Mercury seem to have forgotten. The simple text message was enough for me to be satisfied, because I did not have to waste my time and fuel going to Mercury when my item has not arrived. Then they stopped sending text messages for small parcels that I was expecting and now they have stopped altogether sending me any text messages. It is even no longer worth it calling their offices to inquire if your parcels have arrived, it’s a hopeless cause. They seriously need to go back to basics.

I may be one of only a handful of disgruntled customers, but my best advice is until they improve only use Mercury Express Logistics if what you are purchasing is not urgent, inexpensive and you have all the time in the world for the nonsense of a service they provide. At this moment, I have no further plans to waste any of my time or fuel for their lousy service. When someone decides to use the word Express in their company name, I expect the service to be express and not a situation where my item takes two months to arrive. Where is the difference between them and the Post Office? There should be a reason why I am paying more money. I can live with a few weeks delay as long as my time and money as a customer is recognised and valued by fantastic customer service. Mercury Express Logistics need to lock up, go away somewhere and really reflect whether they still want to be in business. In the meantime, anyone with the FedEx, Post Courier, DHL and DotComZambia contacts?